Access to level 3 disappeared

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  • May 18, 2022 at 3:43 pm #5169838
    Mettānanda Bhikkhu
    Participant

    In November 2021 after having completed level 2 Pāli and beginning level 3 (12 lessons done), I found my account dashboard not showing the button to access level 3 and the line referring to level 2 showing as I had not completed level 2 yet ( I already received the certificate for it).
    I’ve sent already 3 email to the administrator: admin@ocbs-courses.org and the support: support@ocbs-courses.org to inform them of the issue but I received no replay untill now after 6 months.

    Is there anybody? Can the problem be solved or money be refunded?

    July 19, 2022 at 8:08 pm #5353295
    Mettānanda Bhikkhu
    Participant

    Problem solved, after calling directly OCBS they quickly took charge of the issue and solve immediately the problem.
    Thanks a lot; I’m glad now I can continue with this course.

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